Privacy policy

Privacy Policy

Nasoclear – Privacy Policy

This Privacy Policy describes how Nasoclear, Inc. and its subsidiaries and affiliates (“Nasoclear,” “we,” “us,” and/or “our”) handle personal data we collect online (through our websites) and offline (through customer support channels, retail locations, and in-person promotional activities). We refer to all of these collectively as the “Services.”

This Privacy Policy explains the types of personal data we collect and process, how we may use and share that data, and the choices available to you regarding our handling of your personal data.


Information We Collect

We collect personal data from you when you provide it to us directly and through your use of our Services. This information may include:

  • Information you provide when using our Site (e.g., name, contact details, gender, product reviews, and any information added to your account profile)

  • Transaction and billing information when you make purchases (e.g., payment details and delivery information)

  • Records of your interactions with us (e.g., customer support inquiries or social media interactions)

  • Information you provide when entering competitions or participating in surveys

  • Information collected automatically using cookies and similar tracking technologies (e.g., pages viewed, links clicked in emails)

  • Device information used to access our Site

  • Location data where you have given consent

If you shop in one of our physical locations, we may combine in-store information (such as purchases or mailing list sign-ups) with the information described above.


Information We Collect by Automated Means

When you visit our websites, interact with our communications, or visit our stores, we collect certain information automatically using cookies, web beacons, and similar technologies.

This information may include:

  • Referring URLs

  • Search terms used to reach our websites

  • Email engagement data (opens, clicks, unsubscribes)

  • Device details (IP address, browser type, operating system)

  • Website interaction details (date, time, pages viewed, duration, referral activity)

  • In-store activity data (e.g., CCTV for security or geofencing traffic analysis)

  • Usage information (visitor frequency and volume)

We may associate this information with your Nasoclear account, device, email address, or social media account where applicable.

For more information about cookies, please review our Cookies Policy.


How We Use Your Information

We may use your personal data to:

  • Fulfill orders and manage your account

  • Respond to customer service inquiries or complaints

  • Personalize your experience and display relevant content

  • Improve and maintain our Services

  • Conduct market research and collect feedback

  • Send marketing communications and targeted advertising (where permitted)

  • Prevent fraud and enhance security

  • Comply with legal and regulatory obligations

Legal Bases for Processing

We process personal data based on:

  • Contractual necessity (e.g., processing payments and fulfilling orders)

  • Your consent (e.g., marketing communications or account profile data)

  • Legitimate business interests (e.g., improving Services and user experience)

  • Legal obligations


Who May Have Access to Your Information

Third-Party Service Providers

We may share personal data with trusted third-party providers that perform services on our behalf, such as payment processing, hosting, analytics, advertising, email distribution, customer support, and professional advisory services. These providers are required to protect your data and process it only as instructed.

Advertising and Analytics Services

We may allow third parties to provide analytics and advertising services across the internet. These partners may use cookies and similar technologies to collect data about your interactions with our Services and other websites.

You may opt out of interest-based advertising via:

We may also run custom advertising campaigns on platforms such as Facebook or Google, using hashed identifiers like email addresses to deliver relevant ads.


Your Rights and Choices

Managing or Deactivating Your Account

You may update or deactivate your Nasoclear account at any time by contacting customer.enquiries.ptl@gmail.com.

Email Marketing

You may unsubscribe from promotional emails at any time. Transactional emails will still be sent as required.

Cookies

You may manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Children

Our Services are not intended for children. If a child has provided personal data, please contact us.


Information Security

We use technical, administrative, and physical safeguards to protect your data, including TLS encryption. No system is completely secure. If you have concerns, contact us.


Data Transfers

Nasoclear is headquartered in the United States and may transfer data internationally. We use approved safeguards such as Standard Contractual Clauses for EU, UK, and Swiss data transfers.


SMS Abandoned Cart Disclosure

Our website uses cookies to track cart activity, including abandoned carts. This information may be used to send SMS cart reminders.

Text messaging opt-in data and consent will not be shared with third parties.


European Residents

European residents have rights to access, correct, erase, restrict, or object to the processing of personal data. Requests can be made via customer.enquiries.ptl@gmail.com.

You also have the right to lodge a complaint with your local data protection authority.


UK Privacy Rights

Uk residents have rights under the UKPA, including access, deletion, and opting out of targeted advertising.

Requests may be made by emailing customer.enquiries.ptl@gmail.com Nasoclear does not sell personal data.


Data Retention

We retain personal data only as long as necessary for business and legal purposes. When no longer required, data is deleted or anonymised.


Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised date.


Contact Us

If you have questions or wish to exercise your privacy rights, contact our Data Protection Officer at:

customer.enquiries.ptl@gmail.com